Privacy Policy
Your privacy and security are our top priorities.
Information We Collect
When you use PanneiStore to buy or sell Mobile Legends accounts, or to top up diamonds, we collect the necessary information to process your transactions securely:
- Account Information: Your name, email address, phone number, and PanneiStore account credentials.
- Game Data: Your Mobile Legends User ID and Server ID when purchasing diamond top-ups.
- Transaction Data: Details of your purchases, escrow agreements, and payment method identifiers.
How We Protect Your Data
Security is the foundation of our escrow platform. We implement industry-standard security measures to ensure your data is safe:
- All payment transactions are encrypted and processed through verified local payment gateways.
- We never store your full financial credentials or game account passwords directly on our servers without heavy encryption.
- Strict access controls are in place to ensure only authorized support staff can view your transaction details during a dispute.
How We Use Your Information
We only use your information to provide and improve our services:
- To facilitate secure account trading and diamond top-ups.
- To provide customer support and resolve escrow disputes via Telegram or our built-in ticketing system.
- To notify you about important updates, security alerts, and promotional offers.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Questions about your privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to our support team.
Last updated on July 14, 2026